"The paperwork really should’ve been clearer"
The actual issue for me was the paperwork. The invoice had incorrect details, and the rest of the documents were confusing to sort through. I understand mistakes can happen, but it’s only fair to expect accurate billing and clear paperwork when you’re trying to keep track of everything.
hello_juanita185
May 26, 2026
"Got the wrong parts in my order"
My order showed up with the wrong parts, which was frustrating because I’d spent a while picking out the exact ones online. I only noticed after opening the box in the kitchen, which was already a bit of a mess that day, so it just added to the hassle. I ended up having to sort it out myself, and it was more annoying than it needed to be. Not a great experience
amandafultz6664
May 25, 2026
"Bad Timing With the Delivery, I Guess"
I think I just caught some bad timing with this order. The box showed up crushed, and a few of the parts were loose inside when I opened it. Not the best packaging experience this time around.
JacksonWhittaker_88
May 24, 2026
"The parts were fine once they finally showed..."
The parts were fine once they finally showed up, but the whole international shipping process was really frustrating. Tracking barely updated, it took way longer than I expected, and when I tried to get more info it felt like I was just stuck dealing with automated messages instead of an actual person. I had to keep chasing for updates, which got old fast. Not the worst experience ever, but I’d definitely think twice before ordering from overseas again.
christina1990
May 24, 2026
"Backorder was actually handled really well"
My order ended up on backorder, but they actually kept me updated the whole time and got it sorted without any fuss
Jason_gunderson71
May 17, 2026
"Had a small problem with one of the..."
Had a small problem with one of the parts in my delivery, so I emailed aftersales and they got back to me quickly. They arranged a replacement without making it a whole big thing, which I appreciated. It took a few days to turn up, but that was fine. Overall I’m happy with the support, just would’ve been nicer to have a bit more tracking info, but..
Tamra_isham73
May 17, 2026
"Pricing is kind of hit or miss"
My experience was okay, but the price felt a bit higher than I expected. It’s one of those things where it might be worth it for some people, but for me it felt a little unfair for what I got.
"I messaged about my order and then apparently..."
I messaged about my order and then apparently joined the Waiting Forever Club, because it took days to get any kind of reply. Not exactly impressive, tbh
"Shipping was way too expensive"
I liked the idea of ordering, but the shipping cost felt way too high for what it was. I tried reaching out about it too, and the email replies felt like they were written by robots instead of a real person. Not a great experience overall
RoseAntonucci_95
May 07, 2026
"I just tried installing this today, so..."
I just tried installing this today, so it’s fresh in my mind, and it wasn’t even close to fitting right. Maybe I got a bad one, but based on my experience, it didn’t line up the way it should at all...
RubyMiller
April 27, 2026
"Not a lot for my old Sprite"
I was hoping to grab a few basic bits for my old Sprite, but the parts selection felt thin. Couldn’t really find what I needed, which was a bit frustrating.
"Refund turned into a ridiculous hassle"
I sent the part back and then had to keep chasing them just to get my refund. The replies were painfully slow, and it felt like nobody at ahspares.co.uk could be bothered to actually check what was going on. This should’ve been a simple return, but they dragged it out way longer than necessary. Really frustrating, and I won’t be ordering from them again.
"Not much help tbh"
I reached out about a part/order issue, and the response I got was super short. It didn’t really answer what I was asking, and tbh it felt like they were just trying to move on instead of actually helping.
Maybe other people had a better experience, idk, but for me the customer service just wasn’t helpful. I ended up more confused than when I started.
DannyLeech_87
April 09, 2026
"Exchange was fine, just a little slow"
I accidentally ordered the wrong part and had to set up an exchange. The staff were helpful enough and did get everything sorted in the end, so I can’t really complain too much there.
The weird part is it just felt slower than it needed to be, and I had to follow up once to see what was going on. The replacement part was totally fine when it arrived, so overall it worked out, but the process could’ve been a bit smoother.
cortney.Coone
April 08, 2026
"Damaged part and way too much hassle"
The part showed up damaged, which was already frustrating, but trying to get help made it even worse. I kept thinking, why is this so complicated? Replies took forever, and it felt like they were just hoping I’d give up and go away. Really disappointing experience, and I wouldn’t order from them again.
DebraLavertue
April 03, 2026
"Payment was easy enough"
Well... paying for my order on ahspares.co.uk was straightforward. The checkout was clear, my card went through first time, and I got the payment confirmation shortly after. The only slight thing was that the page felt a bit slow at one point, so I wasn’t totally sure if it had gone through. Other than that, no issues really and I’d use it again
hello_christian242
March 23, 2026
"Still not fixed"
Support got back to me, but the issue is still there. Nothing really changed
DollieSmith_66
March 19, 2026
"So helpful and easy to deal with"
So... the staff were really helpful and knew exactly which part I needed. They explained everything in plain English and saved me from ordering the wrong bit. Really happy with the service.
HectorHogue_53
March 15, 2026
"Proper old-car know-how"
I’ve got high standards when it comes to anyone dealing with my Healey, but they knew the parts straight away and clearly understood these older cars. Really reassuring experience...
VioletteCollins
February 26, 2026
"I was browsing parts on AH Spares and..."
I was browsing parts on AH Spares and I’m absolutely convinced some of the product descriptions could be clearer. A few felt thin, and it wasn’t always obvious what was actually included or which cars the part would fit. The photos help a bit, sure, but I’d still 100% need to email them before ordering just to be certain. Bit annoying, to be honest.